FBS IT Service Integrator

Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

The IT Service Integrator is responsible for coordinating and optimizing the delivery of IT services across multiple internal and external providers at Farmers. This role ensures seamless process integration, clear accountability, and governance for core IT Service Management (ITSM) processes—including Incident, Change, Request, and Problem Management. The Service Integrator acts as the central point of coordination between providers, driving standardization, issue resolution, compliance, and impro...