Job Description
- The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be:
- Defining and implementing front desk objectives and procedures.
- Tending to guests' complaints and questions and providing exceptional customer service.
- Ensuring that the front desk and reception area is kept clean and organised.
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Performing administrative duties such as filing and updating records, among others, as needed.
- Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors.
- Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys.
- Handling the clients visiting the space and maintaining the visitor's list.
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