Job Description
Lloyds Register
Location: Chennai India
What We're Looking For
Are you driven to deliver exceptional client experience and promote continuous improvement
We are looking for a dynamic candidate who excels at actively listening to and acting on clients' feedback. In this role, you will work towards the effective resolution of client complaints while fostering a culture of excellence and continuous improvement. As a Senior Feedback Handler, you are expected to take ownership of resolving client complaints with professionalism, empathy, and efficiency, ensuring outcomes that strengthen client relationships and align with LR's values. Collaborate with internal teams to analyze both positive and negative feedback, identify trends, and drive improvements that enhance our services to consistently meet or exceed client expectations. This role offers a unique opportunity to make a meaningful impact by shaping ...
Location: Chennai India
What We're Looking For
Are you driven to deliver exceptional client experience and promote continuous improvement
We are looking for a dynamic candidate who excels at actively listening to and acting on clients' feedback. In this role, you will work towards the effective resolution of client complaints while fostering a culture of excellence and continuous improvement. As a Senior Feedback Handler, you are expected to take ownership of resolving client complaints with professionalism, empathy, and efficiency, ensuring outcomes that strengthen client relationships and align with LR's values. Collaborate with internal teams to analyze both positive and negative feedback, identify trends, and drive improvements that enhance our services to consistently meet or exceed client expectations. This role offers a unique opportunity to make a meaningful impact by shaping ...
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