Fiat Operations Specialist

We are looking for a Fiat Operations Specialist to handle tasks related to client fiat funds rebalancing, internal transfers, and processing business bank withdrawals and deposits. The role also involves preparing financial reports, providing second-line customer support, managing operations in Jira, and responding to technical issues efficiently.

Responsibilities

• Execute the rebalancing of client fiat funds and perform internal transfers between safeguarding accounts and crypto-liquidity accounts
• Process business bank withdrawals and deposits, including credit and return transfers
• Prepare financial and operational reports in response to inquiries
• Provide second-line customer support for payment-related issues and other complex cases
• Manage operations-related tasks within Jira
• Respond promptly to technical issues and efficiently resolve them

Requirements

• At least 1 year of releva...