Field Analysis Engineer

Appealing points: 


Frontline ownership of complex network and device issue resolution Lead the investigation of high-impact field issues involving VIP devices, roaming, and LTE/5G network performance degradation.
Technical leadership with broad scope and autonomy Drive field testing, log analysis, network deployments, and process improvements while mentoring junior engineers and shaping best practices.
High-visibility role interfacing with customers and global stakeholders Act as the primary technical contact for VIP customers, OEMs, and internal teams, delivering rapid resolution and maintaining service excellence.


Annual Salary: 5 Million Yen and above

Responsibilities


Field Issue Resolution: Lead the investigation and resolution of complex field problems, including VIP device issues (phones, CPE, MiFi), roaming challenges (domestic and international), and network performance degradation (...