Job Description
Description
Purpose of this Position
1.Maintain good relationship with customer by providing pre-sales and post-sales technical support to Key Accounts & Preferred Account (KA &PA).
2.Provide technical consulting and problem solving.
3.Support PoC, FAT and product testing
4.Provide technical training and on-site seminars to customers
5. Support additional task required by supervisor to achieve strategic objectives
Major Areas of Responsibility
1. Work closely with the CSM/RSM/BDM/KAM to provide technical support & solutions for KA & PA –
To answer request for proposal
To resolve customer’s applications via technical expertise.
To obtain customer satisfaction.
2. Project support in Pre-sales stage
Tender Document study and analysis.
To pr...
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