Field Application Engineer, HELIAX

HELIAX Field Application Engineer Job Description

Join our team and help shape the future of wireless connectivity indoors and outdoors. Together, let's push the boundaries of technology and advance sustainable networks worldwide.

Our ANDREW® HELIAX® Team is hiring a Field application Engineer to support and drive growth for our HELIAX® product line supporting Fiber-to-the-Antenna and RF Connectivity solutions. This role involves business development, new product development, field sales support, and field technical support. You will collaborate with cross-functional teams in Sales, Engineering, and Manufacturing to expand our portfolio, troubleshoot field issues and ensure successful product launches in the field. A key focus will be system and product architecture, working closely with other business units within ANDREW to meet product and customer expectations.

Join us to make an impact in a dynamic, collaborative environment!  

How You'll Help Us Connect the world:

The Field Application Engineer is responsible for supporting and driving growth in our HELIAX® product lines.  Willingness to travel up to 50% within Japan and occasional travel to Australia. 

Responsibilities:

• Provide innovative product ideas, customer perspective, and research into product developments.  Stay involved in the process from concept through design through execution.  Actively participate in market introduction and penetration strategies.

• Provide engineering support for the introduction of new products, consult with customers to determine and document requirements, develop product specifications, work with product managers on the development of fit for purpose products

• Provide technical assistance through sales presentations, product demonstrations, installation, and maintenance of HELIAX products

• Provide product and application training to customers Provide pre-sales technical support for development and implementation of complex products/ applications/ solutions for HELIAX product lines, to include modification of product application to meet customer network configurations

• Provide product and technical support to external and internal customers as contributing team member

• Sales support assisting with sales proposals, meetings, and product strategy development.

Focus Areas:

• Support and generate opportunities with existing and new customers.


• Be the technical subject matter expert for HELIAX portfolio.

Required Qualifications:

• Experience in wireless telecommunications, particularly in network deployments and customer-facing role(s).


• Bachelor’s degree/Diploma in Engineering, Telecommunication or appropriate industry knowledge with minimum 5-7 years of field/industry experience.


• Fluency in Japanese and English (written and spoken).


• Proven ability to build trust and rapport with key stakeholders and customers.


• A drive to innovate and create new products that address market challenges.


• Assertiveness, creativity in problem-solving, and an ability to adapt to changing priorities while maintaining focus on business growth.


• Strong analytical and problem-solving skills with the ability to communicate complex technical concepts clearly.


• Detail-oriented with proficiency in creating technical documentation, reports, and presentations.

You'll excite us if you have:

• Technically capable with prior experience working with wireless network architectures: Macro, Small Cell, DAS, Private LTE, etc.


• Experience with Fiber, DC Power and RF Connectivity solutions


• Previous telecommunications industry experience


• Exhibit strong communication skills; written and verbal


• Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint)


• Exhibit willingness to learn and take on new challenges


• Demonstrate strong leadership, interpersonal and communication skills


• Show innovation through unique ideas and propose them to the team

Why ANDREW?

Explore exciting career opportunities at ANDREW, part of the Amphenol family. With a legacy of over 85 years in wireless innovation, we empower mobile operators and enterprises with cutting-edge solutions.

ANDREW is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. ANDREW offers the opportunity for career growth within a global organization. We believe that our company is unique in that every employee, regardless of his or her position can positively impact the business.

ANDREW is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For additional company information please visit our website at https://www.andrew.com/