Job Description
Frequent visits to potential customer site to support pre-sales activity at a technical level
- Create software that is used for test, demonstration and evaluation purposes to promote the use and sale of LMI products. All software is created within the R&D software design guidelines and in cooperation with the R&D department
- Provide training or product demonstrations to existing and potential customers on LMI’s premises or at the customer’s premises
- Develop strong relationships with key customer personnel at technical levels
- Log all customer support interactions in LMI’s database, ensure these records are updated regularly, and issues are resolved in the quickest time possible
- Produce technical sales materials in cooperation with the sales and marketing departments
- Produce training materials in cooperation with the sales and marketing departments
- To be familiar with all of LMI’s processes for sales and marketing and work within and support these process...
- Create software that is used for test, demonstration and evaluation purposes to promote the use and sale of LMI products. All software is created within the R&D software design guidelines and in cooperation with the R&D department
- Provide training or product demonstrations to existing and potential customers on LMI’s premises or at the customer’s premises
- Develop strong relationships with key customer personnel at technical levels
- Log all customer support interactions in LMI’s database, ensure these records are updated regularly, and issues are resolved in the quickest time possible
- Produce technical sales materials in cooperation with the sales and marketing departments
- Produce training materials in cooperation with the sales and marketing departments
- To be familiar with all of LMI’s processes for sales and marketing and work within and support these process...
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