Field Application Spec

Overview

The primary purpose of the Field Applications Specialist is to support CDG sales, marketing and operations teams in pre-sales presentations, demonstrations and post-sales support to SEA distributors and direct customers to ensure customer satisfaction.

How You'll Make an Impact:

Application Training and Support

• Resolve complicated application issues resulting from customer usage or demonstration equipment and assist Customers, FSE and AMs to maintain customer satisfaction and sales opportunities in a professional manner.
• Have a logical systematic approach to troubleshoot issues for the system and share findings among team members.
• Work with team to develop training modules to increase competencies of internal and external customers to align with business direction.
• Plan and conduct relevant technical and product training for Sales and Channel Partners to increase enablement.
• Conduct insta...