Job Description

We’re looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers – with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to hear from you!

What you’ll do:

  • Lead, coach and manage a team of field engineers across multiple sites
  • Ensure safety, compliance, and outstanding service are maintained at all times
  • Support and supervise performance to meet operational KPIs and customer expectations
  • Build strong customer relationships and manage any on-site issues or complaints
  • Monitor budget performance, cost control, and identify efficiency opportunities
  • Coordinate call-out rotas, equipment, fleet use, and engineer schedules
  • Identify training needs, onboard new engineers, and support succession planning
  • Act as a key support to the Service De...

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