Field Dispatch: Incident; Telecom

Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom) Minimum years of experience: 2-6 years' experience of deploy system test and lead testing team. Domain experience: area of expertise - (Telecom basics, Incident management, WFM, Remedy) Knowledge of Managed Service telecom operations practice Knowledge in Stakeholder management Knowledge in Management of Incidents, SLA/KPI, CSI driving concepts Knowledge sharing and collaboration skills Delivering results & meeting customer expectations, Analysing. Working with people, Managing team Handle instructions & procedure and applying expertise & technology