Field Engineer I

CTMS is excited to extend an offer to join our team as our Field Technician. Field Technicians are the first line of defense for issues that require on-site attention, and most frequently represent CTMS in-person.

At Computer Technology Management Services (CTMS), we believe that technology should empower our team and our clients, not hinder them. We are a forward-thinking company committed to delivering exceptional IT solutions and support. Our team is a vibrant mix of experts dedicated to keeping our systems running smoothly and ensuring our users have the best experience possible.

Key Responsibilities

• Responds to service requests and incidents under the direction of senior technicians or dispatch.

• Troubleshoots basic hardware and software issues, including workstations, printers, and mobile devices.

• Performs routine installations, configurations, and upgrades of hardware and software.

• Provides hands-on support for cabl...