Job Description

Scope and Purpose



  • Ensure all Installation of Equipments with site acceptance test Operator trainings and site support are carried out as per agreed Service Level Agreement with client.

  • As agreed with client plan and provide timely periodic Preventive Maintenance of Systems with 100 per cent completion of all AMC Contractual provisions.

  • Provide exemplary customer service to internal & external customers and ensure all customer interactions support our Customer First philosophy Creating Confidence. Ensure to always communicate well in advance with customer and mutually agree on a schedule for Corrective Maintenance change in CM dates SW upgrade Parts Supply ETC.

  • Conduct technical trainings as and when necessary.


Business Performance



  • Ensure to sufficiently prepare every required CM/PM tool kit SW spare parts are available or required site in advance and complete...

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