Field Engineer

• Install, configure, and test new ATM machines at client sites
• Perform regular preventive maintenance to ensure ATM uptime and performance
• Diagnose and repair mechanical, hardware, software, and network-related issues
• Respond to service calls promptly and efficiently
• Replace faulty components, such as card readers, dispensers, and printers
• Maintain accurate service records and documentation for all maintenance work performed
• Coordinate with banks, vendors, and internal teams for service updates and support
• Monitor ATM networks and escalate issues as needed
• Provide customer support and resolve complaints related to ATM services
• Ensure compliance with safety, security, and operational procedures

Vocational or associate degree in electronics, information technology, or related field

Previous experience as an ATM technician or in a field service engineer role is a plus

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