Job Description

Job Title: Field EngineerJob Description

As a Field Engineer, you will play a crucial role in diagnosing and resolving complex system issues while mentoring others in effective problem-solving strategies. You will act as the primary technical contact, providing onsite and remote coaching to tackle challenges efficiently. Your expertise will be essential in conducting system maintenance on field controllers, servers, workstations, and associated hardware.

Responsibilities
  • Identify and communicate technical issues, recommending necessary upgrades, enhancements, or repairs.
  • Monitor equipment schedules and suggest modifications to optimize performance.
  • Oversee assigned tasks to ensure timely completion while exceeding customer quality expectations.
  • Maintain clear documentation and provide status updates to customers throughout the project.
  • Deliver customized training to owners and operators, ensuring a smooth transition for syste...

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