Job Description
POSITION TITLE: Field Operations Manager
REPORTS TO: Territory Operations Manager
PRINCIPAL RESPONSIBILITIES: Accountable for Industrial Crane Service profitability, field operations personnel, customer satisfaction and operational excellence in the assigned Territory/Branch. Through demonstrable and systematic KPI management, role will assure continuous improvement to customer retention & satisfaction, order execution and the profitability of each Konecranes location. Role will also cooperate with other regional functions to improve Konecranes brand equity, ensure consistent and profitable growth, improve process efficiency, maintain established reporting requirements and secure the safety and welfare of Konecranes.
Detailed duties
- Responsible for all matters related to Safety. Ensure monthly safety meetings, tool-box talks, vehicle...
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