Field Operations Manager

Job description

Manage the daily operations of battery-swapping stations across multiple locations, ensuring seamless functionality and service delivery.

- Recruit, train, and supervise field staff, fostering a culture of excellence and continuous improvement.

- Implement and monitor quality control processes to maintain the reliability and safety of all operational activities.

- Develop and execute operational strategies to expand our service network and enhance operational efficiency.

- Oversee the operational budget, ensuring cost-effective resource allocation and adherence to financial targets.

- Ensure all field operations comply with local regulations, industry standards, and company policies.

- Collaborate with the customer support team to address and resolve operational issues promptly, enhancing customer satisfaction.

- Utilize data-driven insights to monitor performance metrics, identify areas for...