Job Description

About the Role

:
  • The Field Sales Capability Manager is responsible for enhancing sales performance and building sustainable sales capabilities by providing hands-on coaching, training, and performance support to frontline teams. This role ensures consistent execution of Rentokil PCI’s sales processes, strengthens sales skills, and drives measurable improvements in key KPIs and productivity.
  • The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. 

    • Job Responsibilities:

    i). Field Visits with SE & On-the-Job Training 

  • Sales Visits: Observe in-person sales calls to assess the performance of the sales team, provide immediate feedback, and coach on the 6x6 sales process.
  • Quote Improvement: Support SEs by encouraging next-door calls, upselling, and referrals to enhance quote quality and conversion rates.
  • Process Adherence: Ensure consistent use of sales processes and tools, addressing deviations with targeted coaching.
  • Facilitate Role-Playing and Skill Practice: Organize and lead regular role-playing exercises that simulate real-world sales scenarios, allowing sales teams to practice, refine, and enhance key sales skills and techniques.

    • ii) Performance Monitoring & Data Analysis

  • KPI Tracking: Monitor visit activity, quotes, conversion rates, deal value, referrals, upselling, cross-selling, and process adherence.
  • Data Analysis: Proactively identify trends, strengths, and coaching needs.
  • Reporting: Provide concise, data-driven insights and recommendations to the Sales Capability Manager.

    • iii) Branch Manager Collaboration & Support

  • Build strong working relationships with branch managers to understand branch-specific goals, challenges, and priorities. 
  • Provide regular updates on sales team development progress in coordination with the Sales Capability Manager.

    • Other Responsibilities:

  • Drive consistent execution of Rentokil PCI's sales processes & methodologies.
  • Improve new sales productivity through capability building.

    • Key Result Areas:

  • Coaching
  • Drive Sales Execution
  • Performance Monitoring
  • Data-Driven Insights
  • Skill Development

    • Requirements

    Competencies (Skills essential to the role):

  • Sales Process Expertise: Deep understanding of structured sales methodologies with the ability to coach others.
  • Stakeholder Collaboration
  • Communication & Presentation Skills
  • Analytical Skills
  • Self-Motivated & Results-Driven

    • Educational Qualification / Other Requirement:

  • Proven Sales Success: 5+ years in field sales (preferably in services, business services, or pest control) with a strong track record of meeting targets.
  • Willing to travel extensively within assigned branches regularly.
  • Sales Training certifications or qualifications.
  • Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
  • In-depth understanding of the pest control industry and Rentokil’s offerings (will be an added advantage).
  • Proficiency in Systems and Sales Tools.

    • Role Type / Key working relationships:

  • Internal team
  • External stakeholders

    • Benefits

  • Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
  • Safety
  • Integrity
  • Innovation
  • Learning & Development
  • Open & Transparent

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