Field Service Application Engineer

Provides technical application services support to Agilent customers This includes timely and cost-effective problem resolution with the objective of enhancing our customer experience and meet Agilent contractual agreements Leverage post sales interactions with customers to probe and qualify further revenue opportunities and provide highly qualified leads to sales Performs a set of required admin tasks to ensure flawless customer service for contract and trade customers Responsibilities of this position include but are not limited to Responsible for providing technical application support for Agilent analytical instruments to existing new customers in markets of Biopharma Proteomics Pharma Food etc at identified locations at PAN India level Deliver customer education courses on-site as well at COE labs Cost time effective application method deployment on Agilent instruments Promptly troubleshoot method technology transfers issues from one instrument to another L...