Job Description
Field Service Coordinator — William Adams Pty Ltd
Reporting to the Customer Service Supervisor , you’ll be the crucial link between our customers, field technicians, and service team – juggling bookings, fielding technical queries, managing work orders, and ensuring every job runs smoothly, safely, and on time. Your background in the earthmoving or heavy equipment industry , paired with strong customer service skills, will give you the edge to hit the ground running and build trust with both our people and our clients.
At William Adams, your career is more than a job – it’s a pathway. You’ll be backed by a team that values initiative, thrives on collaboration, and offers real opportunities to grow into leadership roles across our Service and Branch networks.
With nearly 100 years as a Caterpillar dealer behind us, this is your chance to help shape the next century of customer excellence.
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