Field Service Coordinator

Field Services Coordinator

About the Role

We are seeking a Field Services Coordinator to support our service operations across the Greater Toronto Area. This role plays a key part in ensuring smooth execution of field service activities by scheduling, tracking, and coordinating technicians, tools, and resources.

The coordinator will serve as the central point between customers, field service technicians, and project managers — ensuring every job is completed efficiently, accurately, and on time.

Key Responsibilities

• Schedule and coordinate service interventions at customer sites, ensuring timely execution.
• Assign the most qualified and closest Field Service Representative (FSR) to each job.
• Ensure all parts, tools, and work instructions are ready prior to dispatch.
• Communicate directly with customers to confirm appointments and updates.
• Supp...