Field Service Engineer / After Sales Engineer

JKS Engineering (M) Sdn Bhd is a global provider of industrial cleaning and automation solutions , serving customers worldwide for over 25 years. With a culture built on Care, Respect, and Trust , we are committed to innovation, customer satisfaction, and employee growth.

We are seeking a dedicated Field Service Engineer / After Sales Engineer to join our team. You will be responsible for installation, troubleshooting, repair, and customer support of our industrial cleaning systems, ensuring customer satisfaction and building long-term relationships.

Responsibilities

• Support the project team during machine installation, setup, and commissioning.
• Provide on-site and remote troubleshooting, repair, and maintenance services.
• Train customers in safe operation, preventive maintenance, and troubleshooting skills.
• Prepare service reports and recommend improvement processes.
• Provide onli...