Job Description
Job Title:
Field Service Engineer (Spanish and English -speaking) - Hybrid HD01Job Description
Experience the power of a game-changing career
Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Field Service Engineer in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.
What you will do in this role
- Deliver on-site service via work orders: install, commission, maintain, and repair customer equipment
- Provide remote technical support and manage complex escalations, including L1 analysis and advanced troubleshooting
- Handle multiple escalations in parallel, meeting SLA targets and minimizing upward...
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