Job Description
Robert Walters is looking for a Field Service Ingenieer in Barcelona for an important diagnostic company.
Our client is looking for a Field Service Engineer to strengthen our technical team in Spain. You will be responsible for ensuring the optimal performance of our diagnostic instruments at laboratories and medical centers, providing high-quality technical support and coordinating key field activities.
Key Responsibilities
· Preventive maintenance and installations:
o Organize and execute scheduled instrument installations, maintenance activities, software updates, and technical interventions.
o Plan and coordinate instrument installations, including logistics and LIS connection, in collaboration with sales and customer support teams.
· Customer technical support:
o Solve technical issues via phone or on-site.
o Provide training to customers and colleagues.
o Manage complaints and document activities in internal systems.
· High travel flexibility: Up to ...
Our client is looking for a Field Service Engineer to strengthen our technical team in Spain. You will be responsible for ensuring the optimal performance of our diagnostic instruments at laboratories and medical centers, providing high-quality technical support and coordinating key field activities.
Key Responsibilities
· Preventive maintenance and installations:
o Organize and execute scheduled instrument installations, maintenance activities, software updates, and technical interventions.
o Plan and coordinate instrument installations, including logistics and LIS connection, in collaboration with sales and customer support teams.
· Customer technical support:
o Solve technical issues via phone or on-site.
o Provide training to customers and colleagues.
o Manage complaints and document activities in internal systems.
· High travel flexibility: Up to ...
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