Field Service Engineer

Robert Walters is looking for a Field Service Ingenieer in Barcelona for an important diagnostic company.

Our client is looking for a Field Service Engineer to strengthen our technical team in Spain. You will be responsible for ensuring the optimal performance of our diagnostic instruments at laboratories and medical centers, providing high-quality technical support and coordinating key field activities.

Key Responsibilities

· Preventive maintenance and installations:

o Organize and execute scheduled instrument installations, maintenance activities, software updates, and technical interventions.

o Plan and coordinate instrument installations, including logistics and LIS connection, in collaboration with sales and customer support teams.

· Customer technical support:

o Solve technical issues via phone or on-site.

o Provide training to customers and colleagues.

o Manage complaints and document activities in internal system...