Job Description
Field Service Engineer
Arrive – Birmingham, England, United Kingdom
About Arrive
Arrive is a global mobility platform that helps cities and communities towards brighter futures through smart payments, optimized car parks, data‑driven traffic reduction and support for public transport and green space.
The Role
Provide first‑line customer support, servicing, and repairing ticketing equipment. Assist with installations, manage stock, and deliver on‑site support on a 05:30 – 23:30 12‑hour shift pattern, 4 days on/4 days off.
Key Responsibilities
- Perform on‑site maintenance and repairs on ticketing equipment.
- Diagnose and resolve basic software issues using PC tools.
- Keep accurate records and manage service calls via the call management system.
- Handle and maintain company stock and spare parts.
- Follow Health & Safety regulations.
- Assist with new equipment installatio...
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