Field Service Engineer

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Our client is looking for a highly motivated Field Service Engineer to help accelerate the growth of the business. In this position, you will be responsible to perform customer support activities for equipment, systems and sub-systems at customers' site or at head office. This role will install/service/repair/upgrade and perform preventative maintenance with a high level of skill, detail and account management.

Responsibilities:

• Repair, test, calibrate and install laser systems, sub-systems and/or sub-assemblies during field visits, dispatches or at head office
• Identify any potential problems which could impact timely completion of assigned tasks, equipment shortcomings and more complex equipment problems
• Maintain complete and accurate service records
• Interact with customers and monitor accounts
• Provide professional, courteous, enthusiastic, prompt, and skill...