Job Description

Job Description Essential Functions
  • Develop, as required, appropriate on-site modifications/optimizations to electrical, optical and/or mechanical systems to deliver end solution performance, in keeping with the initially designed solution specifications and engineering drawings.
  • Perform on-site engineering assignments such as installation and startup, testing & fault-finding diagnoses of materials/components of complex design.
  • Serve as the company’s first point of contact for the customer on administrative and technical matters for assigned projects.
  • Interpret customer needs and determine if the responsibility for resolution falls with them or other Cognex departments. This includes keeping Sales and Service management informed of the project status, service issues, or potential new sales opportunities with the client.
  • Provide basic training or mentorship to new LFSE’s, LPI’s, LSP’s, and/or customers.
  • Review an...

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