Job Description
Responsibilities of a Field Service Engineer:
Carrying out servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot. Diagnosing specific fault issues and action appropriately. Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling. Ensuring all service information is read, understood and filed. Correctly filling all service manuals and that they are consistently updated. Undertaking all work strictly in compliance with manufacturer guidelines and recommendations. Escalating the appropriate action in relation to broken or damaged company equipment. Developing an effective working relationship with the support team at the depot and can support others where required. Maintaining a healthy and safe working environment for self and othe...
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