Job Description
Job Details
Level: Experienced Job Location: Remote-US-TX - N/A, TX 00000 Position Type: Full Time Education Level: 4 Year Degree Salary Range: $79, $180,000.00 SalaryField Service Engineer II - Midwest Regional
The Field Service Engineer II position at HighRes Biosolutions is the primary role responsible for installation, maintenance, troubleshooting, and repair of systems and devices at customer sites. This position specializes in the hardware aspect of our products, coordinating with the Automation Support Engineer role (which focuses on software and configuration) for comprehensive support of the products.
RESPONSIBILITIES
- Troubleshoot, repair, and maintain the full range of HighRes devices, systems, and automation platforms.
- Deploy and calibrate robotic systems at customer sites.
- Provide rapid response to customer support requests; initiate troubleshooting and triage of customer-reported product issues.
- Complete...
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