Field Service Engineer

Qualification:

• BE Mechanical with minimum 3 years’ experience in the field of Rotary Equipments or Mechanical Seals.

Job Responsibilities:

Selected Candidate will serve customers by identifying their needs;
engineering adaptationsof products, equipment, and services. Travelling to customers spread across Delhi and other neighbouring states.

Selected Candidate shall perform the following Job Duties:

• Identify current and future customer requirements for mechanical seals by establishing personal rapport with potential and actual customers and other persons in a position to understand mechanical seals requirements.
• Provide product, service, or equipment technical and engineering information by answering questions and requests.
• Establish new accounts and service accounts by identifying potential customers;
  planning and organizingsales call schedule.
• Determine improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment, engineering or proposing changes in equipment, processes, or use of materials or services.
• Gain customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Submit offers by conferring with technical support staff.
• Develop customer's staff by providing technical information and training.
• Prepare sales reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Maintain professional and technical knowledge by attending educational workshops;
  reviewing professional publications;
  establishing personal networks;
  participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Skills:

· Strong technical knowledge and understanding of mechanical seals.

· Excellent communication and interpersonal skills.

· Verbal Communication

· Problem Solving

· Product Knowledge

· Selling to Customer Needs

· Presentation Skills

· Technical Understanding of the product

· Requirements Analysis

· Innovation