Job Description

Are you a driven engineering professional looking to make a real impact in a dynamic, innovative company?

Join our team in Madrid as a System Field Service Engineer, where you will be a member of the Spain & Portugal Service group, with focus on providing professional and suitable after-sale support to the Emerson Automation Solutions Customer base for all CSS (Control Systems and Software), including support for first line maintenance and repair services, site installation, commissioning and start-up. The System Field Service Engineer is responsible for executing this work in accordance with the Emerson standards of safety and quality.

If this sounds like an interesting job for you, we welcome your application!

In This Role, Your Responsibilities Will Be:

  • Assisting customers in the resolution of Emerson Automation Solutions product and application problems, predominantly for our DeltaV and Ovation Control System:
  • Acting as first customer contact during project warranty and after warranty period as a team member or independently
  • Performing investigation, troubleshooting, resolution and recommendation to issues identified in customer installation in a range of current DeltaV and Ovation products, third party connectivity products, cyber security products, windows system installation, working independently or under minimum supervision
  • Independently performing services on site, as well as remotely, scheduled services and on-call services
  • Executing DCS migrations, evergreens, service and other small projects independently or under minimum supervision
  • Where necessary initiate and coordinate support from the Emerson Regional/Global Support Centers.
  • Participating on the On-call rotation

    • Who You Are:

    You actively listen and check for understanding, and you adjust communication content and style to meet the needs of diverse stakeholders.

    You anticipate customer needs and provide services that are beyond their expectations, always aiming to expand the customer base.

    For This Role, You Will Need:

  • Degree in an engineering discipline, such as industrial, computer science, control systems or automation. (Minimum technical College level).
  • Minimum 5 years of experience as a Service or Instrument Engineer in a process control / power plant environment with a particular emphasis on installation, commissioning and start-up.
  • Have a good understanding and experience of programming and IT/OT systems
  • Strong communication skills and technical competencies in line with job responsibilities.
  • Fluent in Spanish and English –written and spoken.
  • Car driving license and availability to travel

    • Preferred Qualifications That Set You Apart:

  • Experience in power generation or industrial processes will be an advantage. 
  • Experience in repair and servicing of DeltaV and Ovation Control System will be an advantage
  • Experience in other Distributed Control Systems or PLC´s will be an advantage
  • A good understanding of C&I theory including Control loop configuration and tuning

    • Our Offer to You:

    At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

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