Field Service Engineer

ZS TECHNOLOGY SDN BHD is seeking a talented Field Service Engineer to join our team in Melaka. In this full-time role, you will be responsible for providing exceptional on-site technical support and maintenance services to our valued customers. Your expertise and dedication will be crucial in ensuring the smooth operation and optimal performance of our innovative technology solutions.

What you'll be doing

• Respond promptly to customer service requests and troubleshoot technical issues on-site
• Perform scheduled preventive maintenance and inspections on our equipment and systems
• Collaborate with the engineering team to diagnose and resolve complex problems
• Maintain accurate records and documentation of all service activities
• Provide training and guidance to customers on the proper use and care of our products
• Contribute to the continuous improvement of our service delivery processes
• Willing to be called upon ...