Job Description

  • Set up and commission new machine installations at customer's side
  • Provide technical feedback and failure analysis to R&D Dept
  • To monitor and track major projects and perform technical presentations to customers if necessary
  • Able to answer technical question and provide recommendations or solutions for application of machines at customers' sites
  • Report faults in a timely manner to Service Manager
  • Understand customer requirements and able to perform data mining and analysis to provide recommendations for improvement
  • Works on problems of diverse scope where data analysis is required evaluation of identifiable factors
  • Requires working closely with R&D team and Application team for complex issue investigation and solution implementation
  • Develop knowledge-based repository for FAQs and documentation
  • Undertake other duties and responsibilities, which may be assigned by the Company from time to time with o...

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