Job Description

**Field Service Engineer (Multi-Vendor Services).**

Deliver expert maintenance and technical support for biomedical equipment while ensuring exceptional customer service and compliance at **San Camillo-Forlanini Hospital in Rome** .

**Your role:**

**Customer Service**

·Build strong partnerships with customers and stakeholders.

·Communicate clearly and promptly about equipment and service issues.

·Act quickly to resolve problems and ensure customer satisfaction.

·Meet commitments and maintain high Net Promoter Score (NPS).

·Set realistic expectations and deliver exceptional service.

**Teamwork**

·Collaborate with regional team members and support colleagues.

·Stay flexible and proactive in learning new tools and device types.

·Put team goals ahead of individual needs and maintain a positive attitude.

**Compliance**

·Follow all regulatory, safety, and quality stan...

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