Job Description
In this role, the Field Service Engineer will act as the face of the company, ensuring customer’s needs are met or exceeded.
Supported products to include, primarily, our Life Science portfolio of High content Screening systems and Microplate readers, later expanding to Revvity’s broader portfolio including Radiometric detection and applied genomics products.
Role Description:
Perform field service as advised by Customer Care in conjunction with the Service / Team Leader. Carry out installation, maintenance and repair of the current and future Life Science instrument portfolio. Provide first line, onsite, user training on Life Science Systems. Organising routine maintenance allocated on a monthly basis. Ensures that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types. Adopt personal working practices to meet or exceed customer expectations.Maint...
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