Field Service Operations Lead

Field Service Operations Lead - Job Description Role Summary <p style="margin-bottom:13px">The Field Service Operations Lead (FSO Lead) is accountable for end-to-end regional service delivery across Workplace Services, Field Services, and Device-as-a-Service (DaaS). The role requires strong delivery management experience, excellent English communication skills, and the ability to work directly with customers, global teams, and partners to ensure successful service delivery and SLA adherence.</p> Key Responsibilities <p style="margin-bottom:13px"> Deliver Workplace, Field Services, and DaaS services for the region, ensuring SLA and KPI compliance.</p> <p style="margin-bottom:13px"> Manage service delivery performance, escalations, and customer expectations.</p> <p style="margin-bottom:13px"> Coordinate with global service delivery, engineering, and operations teams to ensure seamless delivery.<...