Job Description
**Overview**
Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (4) plays a crucial role in maintaining a designated territory of Sharp equipment, ensuring exceptional customer satisfaction through effective communication and meticulous equipment maintenance. With extensive experience as a Field Service Technician, this role may involve mentoring entry-level technicians and managing special or large accounts, applying advanced problem-solving techniques as needed.
**Responsibilities**
+ Services and maintains a full territory independently in the installation, maintenance and repair of Sharp equipment and proactively develops service plans while maintaining a high degree of troubleshooting capabilities.
+ Makes recommendations to resolves service calls that are complex in nature recommending solutions that will serve as future precedents for others.
+ Understands, properly performs and can teach all mechan...
Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (4) plays a crucial role in maintaining a designated territory of Sharp equipment, ensuring exceptional customer satisfaction through effective communication and meticulous equipment maintenance. With extensive experience as a Field Service Technician, this role may involve mentoring entry-level technicians and managing special or large accounts, applying advanced problem-solving techniques as needed.
**Responsibilities**
+ Services and maintains a full territory independently in the installation, maintenance and repair of Sharp equipment and proactively develops service plans while maintaining a high degree of troubleshooting capabilities.
+ Makes recommendations to resolves service calls that are complex in nature recommending solutions that will serve as future precedents for others.
+ Understands, properly performs and can teach all mechan...
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