Field Service Representative

Description

Project: Joint Fires Network
Division: Technical Manager Operations and Execution – Operations Support Group
Location: Pearl Harbor, HI

Role Overview
This position serves as a Field Service Representative (FSR) providing on-site operator support and training, technical troubleshooting, and system maintenance for advanced warfighting tools and technologies. Utilizing previous military operational experience as well as system expertise, the FSR acts as the primary technical interface between the JFN development teams and the warfighters during daily operations as well as live, virtual, and constructive (LVC) exercise events. This role ensures that technology transitions and fielding efforts are successful by providing operator training, real-time troubleshooting, system configuration, and feedback to the technical program manager.

Essential Job Functions
On-Site Operational and Technical Support: Provide on-site operational support...