Job Description

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Job Description

The Field Service Representative position plays a key role in servicing our customers. This role is responsible for completing field measurements of homes prior to ordering cabinets, monitoring field cabinet installations, performing minor troubleshooting, as well as completing quality walks after installation in the Charlotte, North Carolina area.

Accountabilities: 

  • Field measure all sites and compare actual measurements to plans to ensure order accuracy and proper installation. 

  • Build and maintain key relationships with customers. 

  • Monitor status of building progress for assigned customer locations to maintain proper field measurements and install lead times. 

  • Coordinate efforts with sales representative and Order Specialist, should field measurements not adhere to plan.

  • Drive res...

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