Field service technician

Join to apply for the Field service technician role at Dicetek LLC

Overview

Join to apply for the Field service technician role at Dicetek LLC .

Responsibilities

• This is a dual role that combines both IT helpdesk and Infrastructure responsibilities.
• The helpdesk responsibilities include: receiving, prioritizing, troubleshooting, resolving, and documenting, end-user support incidents and service requests.
• The infrastructure responsibilities: include installing, configuring, maintaining, and monitoring of all IT infrastructure solutions.
• Infrastructure Maintenance
• Install, configure, maintain & monitor all end-user hardware (PC, printers, barcode scanners, iPhones, iPads, Surface tablets etc.).
• Install, configure, maintain & monitor all end-user software applications (Windows, MS Office, Outlook, etc.).
• Monitor all network and server activities (daily...