Field Service Technician

Scope and Responsibilities:

Essential duties include, but are not limited to the following:

• Install, demonstrate, qualify, repair, or alter independently Fives machines (mechanically, electrically, and CNC) or associated equipment in customer's facilities. Perform these duties following verbal or written instructions given by Tech Support, Service Coordinator or Service Manager, or using information contained in drawings, service documentation, or other user documentation.
• Operate machines and associated equipment in customer's facilities to demonstrate or qualify equipment, or observes qualification runs conducted by customer personnel. Assure that the machine accuracy and quality are in accordance with specifications.
• Notify Tech Support or Service Coordinator when deviations from specifications occur, or when problems are encountered. Write complete service reports in accordance with procedures.
• Instruct customer's per...