Field Service Technician- Multifunction Printers

Overview

Service Technician / Senior Field Representative, Technology Services - Downtown Toronto Territory

Responsibilities

• Specializes in the servicing and repair of a core set of complex mid-volume multi-functional devices and may be required to service and repair low-volume devices based on regional business needs;
• Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex mid volume multi-functional devices.
• Manages territory, inventory and customer relationships;
• Achieves expected productivity levels associated with assigned workload and level of experience;
• Completes technical training on new equipment as assigned;
• Other duties as assigned by manager.
• Maintains and manages own parts inventory with a high degree of accuracy.
• Adheres...