Job Description
- Responsible for on-site customer servicing, assistance & repair, and prospective business development
- Complete on-site customer preventive maintenance, machine installations & repairs
- Repair electrical, electronic & industrial control systems, as well as any other related devices
- Diagnose as well as restore and fix any electro-mechanical, hydraulic, and pneumatic mechanical and electrical equipment
- Manage and deal with customer issues and frequently asked questions
- Apply solutions that would enhance the company’s value to its customers
- When required, offer advice & feedback to other departments of the company
- Complete Field Service Reports for all work performed
- Use measuring and testing instruments to test, analyze and examine electronic, electrical, and mechanical machinery and systems
- Complete training with customers (internal and external) on new machine installations
- Read and understa...
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