Field Service Technician

Field Service Technician: Transfer to customer plant for diagnosis and repair of equipment to Branson specification. Provide training programs on various Branson technologies upon client request. Branson Ultrasonics Corp, business unit of Emerson Automation Solutions, is WW leader in design and manufacturing of ultrasonic equipment used in plastic joining, metal welding and cleaning solutions. We are an equal opportunity employer. Branson is committed to providing a workplace free of any discrimination or harassment. At Branson, we offer a wide range of benefits and career challenges.

In this role, your responsibilities will be:

• Provide remotesupport to clientsvia telephone or email.
• Identify and correct toolingsetup problems on the client’sproduction line.
• Application of policies and strategies to obtain short-term results (1 year or less).
• The issuesare difficult or of moderate complexity.
• Influences externalpeople (client) in area of responsibility regarding procedures, practices, and policies

For this role, you will need:

• - 1 to 3 years of technical experience required.
• - Good electro/mechanical skills (electrical & electronics).
• - Ability to read and interpret design and layout drafting.
• - Ability to troubleshoot equipment and processes at field.
• - Must possess a valid driver’s license and US visa.
• - Good communications skills in both written and oral form.
• - Ability to lift 50 pounds.
• - Service oriented.
• - Fluent communication in English.
• - Ability to travel.
• - Tijuana and MX area.

Preferred qualifications that set you a part:

• Typically, 5+ years of professional experience in a service shop or similar mechanical/technical role before transitioning to field service is preferred.
• Specialized Technical Training/Education: technical field (like electronics, industrial maintenance, computer science, or engineering)
• Diagnostic Proficiency: In-depth understanding and experience with diagnostic tools and software used for the specific equipment (e.g., mechanical, electrical, hydraulic systems).
• Reading Schematics: Ability to read and interpret technical drawings, blueprints, and manuals.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

• We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.