Job Description
Job Title: Field Service Engineer
Location: North London (with travel across surrounding areas)
Job Type: Permanent
Salary- Dependant on experience
Main Duties & Responsibilities
To provide a technical service to customers, including the maintenance and repair of Print products and Pre and Post Processing equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements.
Provide a technical service for both installation and de-installation of products, ensuring that project milestones for installations and de-installations are achieved efficiently meeting contractual obligations. Ensuring customers are kept up to date on the progress made.
Responsible for the timely escalation of technical problems as specified within Service processes, to ensure the downtime of equipment is kept in a minimum.
To maximise revenue by identifying additional business and professional service opportunities, whilst carrying out ...
Location: North London (with travel across surrounding areas)
Job Type: Permanent
Salary- Dependant on experience
Main Duties & Responsibilities
To provide a technical service to customers, including the maintenance and repair of Print products and Pre and Post Processing equipment. To ensure customers receive a satisfactory service in line with agreed service level agreements.
Provide a technical service for both installation and de-installation of products, ensuring that project milestones for installations and de-installations are achieved efficiently meeting contractual obligations. Ensuring customers are kept up to date on the progress made.
Responsible for the timely escalation of technical problems as specified within Service processes, to ensure the downtime of equipment is kept in a minimum.
To maximise revenue by identifying additional business and professional service opportunities, whilst carrying out ...
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