Job Description
Job Purpose:
To provide effective supervision and support to care staff in the community, ensuring high standards of care are delivered in line with company policies, CQC requirements, and the individual needs of service users. The Field Supervisor will act as a link between the office team, care staff, service users, and their families, promoting a culture of quality of service, safety, and person-centred care.
Key Responsibilities
Supervision & Support
* Conduct regular spot checks, observations, and supervision sessions with care staff to ensure
* compliance with care plans, policies, and regulatory standards.
* Provide on-the-job coaching and guidance to care staff, promoting best practice.
* Support with induction and mentoring of new care staff in the field.
Quality Assurance
* Monitor the quality of care delivered, addressing concerns promptly and escalating where necessary.
* Ensure service us...
To provide effective supervision and support to care staff in the community, ensuring high standards of care are delivered in line with company policies, CQC requirements, and the individual needs of service users. The Field Supervisor will act as a link between the office team, care staff, service users, and their families, promoting a culture of quality of service, safety, and person-centred care.
Key Responsibilities
Supervision & Support
* Conduct regular spot checks, observations, and supervision sessions with care staff to ensure
* compliance with care plans, policies, and regulatory standards.
* Provide on-the-job coaching and guidance to care staff, promoting best practice.
* Support with induction and mentoring of new care staff in the field.
Quality Assurance
* Monitor the quality of care delivered, addressing concerns promptly and escalating where necessary.
* Ensure service us...
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