Field Support Engineer

Job Description

Step into the world of aviation excellence by joining a global leader in aircraft seating innovation, trusted by prestigious airlines worldwide. At Safran Seats, you will play a vital role at the heart of the action, working closely with Emirates Airlines and traveling across the Middle East region to provide essential technical support where it truly matters.

Your mission:

As a key member of our Field Support team based in the United Arab Emirates, you will be on the frontline, ensuring the optimal performance and reliability of our products within Emirates Airlines' fleet. Your technical expertise and customer-focused approach will make you a valued ambassador of the Safran brand in the region.

Key Goals:

• Serve as the central point of contact for customer technical support and product-related inquiries.
• Cultivate strong customer relationships, understand their needs, and monitor satisfaction levels.
• Enh...