Job Description
**Responsibilities**:
- Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
**Requirements**:
- Nível académico requerido: Técnico o Profesional (INDISPENSABLE) Carrera: Ingeniería de sistemas o afines (INDISPENSABLE)
- Conocimientos técnicos requeridos: Conocimientos en sistemas operativos de equipos y de servidores, conocimientos en redes y básicos en seguridad ...
- Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.
- Provides support to customer/users where the product is highly technical or sophisticated in nature.
**Requirements**:
- Nível académico requerido: Técnico o Profesional (INDISPENSABLE) Carrera: Ingeniería de sistemas o afines (INDISPENSABLE)
- Conocimientos técnicos requeridos: Conocimientos en sistemas operativos de equipos y de servidores, conocimientos en redes y básicos en seguridad ...
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