Job Description

Job Description

Req ID: 314999 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Tech Analyst - Windows and Mac operating systems to join our team in Jakarta, Jakarta Raya (ID-JK), Indonesia (ID).

Responsibilities

  • Provide support on IT request and break-fix to NTT client's employees in person and through phone calls, chats and emails.Provision new users with hardware, software, and account setup.Provide onsite and remote support for multiple locations.Troubleshoot and resolve a variety of technical problems including networking.
  • Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
  • Respond quickly to cyber, malware alerts and...

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